TRU Industrial Partner

Service Standard: Overnight orders will ship the same day if ordered on a weekday by 12 noon CST. All other orders require one to two business days to process before shipping. Business Days are Monday through Friday, excluding holidays determined by common and other freight carriers.

Ordering and Shipping Confirmation: After ordering, you will receive an email confirmation from Industrial Partner Shop containing your order details. We will normally confirm receipt of your order within a few minutes of ordering. We will also email you when your order has shipped and provide you with your order tracking information. Order status and tracking information is also available via the View Order Status screen on this website.

Shipping Methods: This site provides two shipping methods. Standard shipping methods supported are:

• UPS
• Fedex

Payment Options: We accept American Express, MasterCard, Discover Card and VISA credit cards. We do not accept cash, checks, money orders or CODs for orders placed online, telephone, mail, and fax.

Sales Tax and Other Charges: This site supports the collection and remittance of Sales Tax for the state of Texas.

Please note that Customers outside the United States shall be responsible for the payment of any import taxes, duties, tariffs or similar charges which may be imposed over and above ordinary shipping charges.

Credit Rejection: Because we do not charge your credit card until your order is released for shipment, it is possible that the charge may be rejected. In this event, we will send you an email notifying you of this occurrence and cancel the related order.